Customer Service

If you are an existing SaunaRay customer and you have questions about your sauna, please call our factory offices at 705-444-6411. Our business hours are Mon-Fri  9 am -5 pm EST.

Shipping information:  

From our house to yours.  SaunaRay carefully crates every handcrafted sauna in the fully built wall components for easy shipping to your home anywhere in the world!  Although most of our customers are in Canada and the U.S.  We also hand deliver saunas within 100 km of Toronto Canada near where our factory is located.